Why can't I create an account?
Are you trying to create an Elements account but nothing happens when you click a button?
What's the issue?
- Are you using Internet Explorer? Don't, this discontinued browser is full of bugs. Learn more.
- Do you need to clear your cache? Sometimes things just get clogged up and this helps!
What should I do?
- Use Google Chrome, Firefox, Safari or Microsoft Edge and everything will work just fine.
- Clear your cache, see below.
How do I clear my cache?
- How to clear your cache in Google Chrome.
- How to clear your cache in Firefox.
- How to clear your cache in Safari.
- How to clear your cache in Microsoft Edge.
How do I find out what browser I'm using?
Visit https://whatbrowser.org/. If it says ‘Internet Explorer’ then you know what to do!