How do I place an order?

Are you wondering how to place an order? It's all done very easily via our website with a few clicks!

How do I place an order?

  1. Create or login to your Elements account.
  2. Go to the New Order page.
  3. Select the service you require by clicking the icon at the top of the page.
  4. If the files are not on a memory card, USB or external drive, move them to a folder on your computer.
  5. Drag in the files or click to select them from your computer.
  6. Enter/select other bits of info required.
  7. Click ‘Place order’.

Image Enhancement orders

  • Move the image files from your camera memory card to a folder on your computer.
  • Drag and drop (or click to select) your images from your computer.
  • Upload up to 24 photos in one order.
  • Select if you need objects removing (from up to 5 images).
  • Set your edit style and watermark preferences before placing an order.

Floorplan Sketch Conversion orders

  • Drag and drop (or click to select) your floorplan sketch files from your computer.
  • Upload up to 5 sketches (or files) for a single property in one order.
  • Set your preferences in Floorplan Settings before placing an order.
  • If we're using your Metropix account (optional), make sure the settings are correct.

Video Slideshow orders

Video Slideshows require a little more info, see How do I place a Video Slideshow order?

I'm a supplier, how do I place an order for a client?

If you’re a property pro supplying your services to several agents, see How do I place orders for my clients?

What happens after I’ve placed an order?

  1. You'll get an order confirmation email. Set who gets these in Notifications.
  2. We’ll get to work processing the order.
  3. As soon as it’s ready, we’ll send another email to let you know.
  4. Head over to My orders where you'll find the files available to download.
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