Why did I get a 'Payment still due' notification?
Have you recently placed an order, but shortly after, a 'Payment still due' email has landed in your inbox? Here's why.
Why am I seeing this?
It could be one of a few things...
- Your card payment failed.
- Your bank requires multi-factor authentication (in line with SCA Regulations).
- You didn't click the 'Pay now' button at checkout.
What should I do now?
Head over to My orders to complete the payment process.