How do I change my login email address?

Are you wanting to change the login email address for your Elements account? This is the email address entered when your account was first created.

Email us

This is not something you can do on your end via your account. We can change it for you, but for security, we need it in writing.

If you're the account holder

  1. Email from the email used to login to your Elements account.
  2. Tell us what you want the new email address to be.

If the account holder has left the company

  1. Email from the email you want to use to login to your Elements account.
  2. Tell us the old email address and confirm the new one.
  3. Confirm the reason you wish to change the login email address.


When your login email is changed, future invoices are sent to the new email address. Learn more.

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