Why am I being asked to set up a payment method?

Are you new to Elements and are being asked to set up a payment method when you feel you should still have some free orders?

Who is eligible for a free trial?

Business and property professionals who regularly market property, these include...

  • Estate or letting agents
  • EPC assessors
  • Property photographers
  • Floorplan providers

Individual house sellers and landlords are not eligible for a free trial.

Free orders expired?

All free orders on your account expire after 30 days, these free orders could be:

  • Any of the 3 free orders credited upon signing up for a free trial
  • Any other free orders we credit to your account

Cancelled a free trial order?

Did you cancel a free order after it was placed? Get in touch with us and we'll credit you with another free order :)

Something else?

Get in touch with us and we'll look into it for you :)

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us