I forgot my login details, what do I do?

Are you trying to login to your Elements account but can’t remember the email address or password to access it?

Forgotten password

To retrieve your password, click on the ‘Forgotten Password’ link underneath the big blue button on the  login page. We’ll send the password to the email address used to create your account.

Forgotten email

If you can’t remember your login email or the person who set up your Elements account has now left your company, please contact us and we'll find it for you. We'll need your company name and city to locate your login email.

If you need to change your login email address, please see How do I change my login email address?

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