How do I download my files?

Wondering where you download your completed files from? You need to download them from My orders and then unzip the zip file, here's how.

Where do I download my files?

  1. Login to your Elements account.
  2. Go to My orders > Completed.
  3. Find the order and hover over Action > Download completed files

A zip file that contains your files will be downloaded. You should select where the zip file will be saved on your computer but as default it may go to your downloads folder or desktop. You'll need to unzip it to access your files.

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