What file types can I upload?
Wondering what file types can be uploaded to our system for Image Enhancement or Floorplan Conversion orders?
We accept these file types
- JPEG (aka JPG)
We cannot accept files larger than 15MB each (this includes RAW files).
About HEIC files (shot on iPhone)
HEIC is the file type Apple uses on its devices for photos with Live Photo enabled - these are the photos that move. We cannot accept HEIC files. You'll need to convert them to JPEG before uploading and turn off Live Photo for future shoots.