What file types can I upload?

Wondering what file types can be uploaded to our system for Image Enhancement or Floorplan Conversion orders?

We accept these file types

• JPEG (aka JPG)
• TIFF
• PNG
• PDF
• WMF

About HEIC files (shot on iPhone)

HEIC is the file type Apple uses on its devices for photos with Live Photo enabled - these are the photos that move. We cannot accept HEIC files. You'll need to convert them to JPEG before uploading and turn off Live Photo for future shoots.

• How do I convert HEIC photos to JPEG?

• How do I turn off Live Photo?