What should I do if I see a warning ‘File is too large’?

Are you trying to place an order but you see a warning in red text in the image preview section that the ‘File is too large’?

Why is this happening?

We can only accept files under 10mb in size. If you're seeing this error it means the file is too big i.e. over 10mb is size. If you go ahead and place the order, the large files will not be uploaded.

What should I do?

  1. Send the large files OR the entire order to us via WeTransfer.
  2. To avoid this in the future, adjust your camera settings. See What size should my images be?
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