Why can’t I place an order?

Trying to place an order but can't? Before continuing, it may be worth taking a quick look at How do I place an order? just to check you're doing it right.

If you see Whoops! Something's not right popup then click here >

Things to check

Things to try

Advanced browser settings

Visit https://whatsmybrowser.org and check the following...

  • Javascript enabled should be Yes (if it says No, click here).
  • Cookies enabled should be Yes (if it says No, click here).
  • AdBlock enabled (Chrome only) should be No (if it says Yes, click here).
  • Websockets supported should be Yes (if No, switch to using Chrome).
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